In Kenya, mobile money has changed how people use financial services, and M-Pesa is leading the way in mobile money transfer. This helpful platform is a key part of daily life for many Kenyans. It makes sending and receiving money, paying bills, and accessing financial services easy and affordable. This article shares detailed information about M-Pesa charges in 2024. It helps users understand and manage this ever-changing mobile money system.
M-Pesa charges are fees that users pay when they send or take out money, pay bills, buy airtime, or use other services on the platform. Safaricom, the company that provides M-Pesa, sets these charges. They can change based on different things. Generally, the amount of transaction and the amount of money you use affects your fees. If you send a larger amount, you might pay more. Also, the kind of transaction matters. For example, sending money to registered M-Pesa users can have different fees compared to sending it to unregistered users. It's important for M-Pesa users to understand how these charges work. Knowing the different fee categories and rates can help them manage their money better. This understanding allows them to make smarter choices about their transactions, so they can keep costs lower when they can.
M-Pesa charges are clear and easy to understand. When a user wants to send money, they see the fees before they confirm the transaction confirmation. This helps people know what it will cost before they go ahead. The maximum amount you can send or take out in one transaction is Kshs. 250,000. The maximum daily transaction value is Kshs. 500,000. There is also a minimum amount for agent withdrawals, which is Kshs. 50. Users get a confirmation of each transaction by SMS. This gives them a record of what they did and the charges they paid. These steps help promote transparency and allow users to track their M-Pesa costs.
The year 2024 has brought some changes to M-Pesa tariffs in Kenya. Some charges have gone up a bit, while others have stayed the same. These changes happen because of things like inflation, costs of running the service, and new rules in the financial sector. Safaricom checks its charges often. They do this to keep their mobile money services affordable and competitive. They also want to support the growth and new ideas for the platform. It’s important for users to know the latest M-Pesa tariffs. This helps them make smart choices with their money.
M-PESA charges are fees incurred by customers based on the amount and type of transaction conducted, whether it's sending money, withdrawing cash, or other services. Below, we will delve into the specific charges associated with different M-PESA services.
M-PESA charges vary depending on the transaction type and amount. Here’s a detailed look at the M-PESA tariffs:
The following are the charges for transferring money to other M-PESA users and registered mobile money users:
| Transaction Range (KSHS) | Transfer to M-PESA Users | Transfer to Other Registered Mobile Money Users | Withdrawal from M-PESA Agent |
|---|---|---|---|
| 1 - 49 | Free | Free | N/A |
| 50 - 100 | Free | Free | 11 |
| 101 - 500 | 7 | 7 | 29 |
| 501 - 1,000 | 13 | 13 | 29 |
| 1,001 - 1,500 | 23 | 23 | 29 |
| 1,501 - 2,500 | 33 | 33 | 29 |
| 2,501 - 3,500 | 53 | 53 | 52 |
| 3,501 - 5,000 | 57 | 57 | 69 |
| 5,001 - 7,500 | 78 | 78 | 87 |
| 7,501 - 10,000 | 90 | 90 | 115 |
| 10,001 - 15,000 | 100 | 100 | 167 |
| 15,001 - 20,000 | 105 | 105 | 185 |
| 20,001 - 35,000 | 108 | 108 | 197 |
| 35,001 - 50,000 | 108 | 108 | 278 |
| 50,001 - 250,000 | 108 | 108 | 309 |
M-PESA also incurs charges for ATM withdrawals:
| Transaction Range (KSHS) | Charges (KSHS) |
|---|---|
| 200 - 2,500 | 35 |
| 2,501 - 5,000 | 69 |
| 5,001 - 10,000 | 115 |
| 10,001 - 35,000 | 203 |
Certain M-PESA transactions do not incur charges, such as:
To utilize M-PESA services, follow these steps for registration and transactions:

M-Pesa does more than just sending and taking out money. It offers many other services, and each service comes with its own fees. This section helps you understand these charges. This way, you can use these services in a smart way.
M-Pesa offers a Paybill service that makes it easy for users to pay for items and services at different stores and organizations. The user usually pays the transaction fees, which can change based on the business or organization that gets the payment. Some businesses choose to cover these fees so their customers can make mobile money payments without any trouble. It’s a good idea to check the transaction fees linked to a specific Paybill number before finishing the payment. This way, you can avoid any unexpected costs.
M-Pesa offers more than its main services. It allows users to buy airtime and provides other features. Here are some important fees:
In conclusion, it is important to know about M-PESA charges in Kenya to manage your money well. Charges will change in 2024, so it is necessary to learn about withdrawal fees, sending charges, and service costs. To use M-PESA Paybill and other services smartly, you need to understand the charges involved. This way, you can make good choices for your transactions. By knowing how the charges work and keeping up with the latest updates, you can use M-PESA more efficiently for your financial needs. Stay informed about the recent charges to handle your finances better. If you have questions about M-PESA charges, check our FAQs or ask our experts for help.
The fees for sending money with M-Pesa in 2024 depend on how much money you are sending and if the person you are sending to is a registered or unregistered user in Kenya. You can check the detailed tables in the article or use the M-Pesa app to calculate the fees accurately. Keep in mind that the maximum daily transaction value is Kshs. 500,000.
M-Pesa withdrawal fees in Kenya can change often. Safaricom updates these charges regularly. Some fees have been slightly changed, but the main setup is mostly the same. The highest amount you can take out in one go from an agent is Kshs. 250,000. To find the latest fees, you can use the calculator on the M-Pesa app or check the official Safaricom website.
Sending and taking out money with M-Pesa comes with different costs. Sending money to registered M-Pesa users usually costs less than sending it to unregistered users. When you withdraw through agents, the fees depend on how much you take out. The minimum amount you can withdraw is Kshs 50. The maximum amount for one transaction, whether sending or withdrawing, is Kshs 250,000.
M-Pesa Paybill services usually do not have hidden fees. Still, the financial service provider or business you pay might charge their own fees. These tariffs are often shown clearly on your mobile phone before you confirm the payment.
To find M-Pesa charges easily, use the calculator in the M-Pesa app. It gives you quick estimates for different transaction types. After each transaction, you will get an SMS confirmation. This message will include the amount, any charges, and your account balance. Don’t forget, you earn Bonga points based on the fees for your M-Pesa transactions.