NICO General is the leading short-term insurer in Malawi which strives to ensure the security and peace of mind of its clients. It delivers a reliable and timely claims service that is second to none in the Malawi market.

NICO General, an Equal Opportunity Employer, has the following vacancies:

CLIENT EXECUTIVES (2 POSITIONS)

Key Responsibilities

(a) Sales & Business Development

• Drive new business acquisition through direct sales, cold calls, referrals, and networking
• Develop and deliver insurance product presentations to individuals, corporates, and institutions
• Support bancassurance, broker, and Micro Finance Institutions partnerships to grow the company’s retail and institutional business

(b) Client Relationship Management

• Serve as the main contact point for assigned clients (Direct clients and brokers), ensuring timely service
• Maintain and grow existing client portfolios by identifying upselling and cross-selling opportunities
• Provide after-sales support, resolving client queries, claims, and complaints promptly
• Conduct client visits, reviews, and engagement activities to enhance loyalty

(c) Market Intelligence & Support

• Monitor market trends, competitor products, and customer needs
• Provide insights to support product development and marketing campaigns
• Participate in promotional activities, roadshows, and corporate events to boost brand visibility

(d) Compliance & Reporting

• Ensure adherence to all company and regulatory requirements. (Onboarding requirements) Key fact, proposal forms KYC etc
• Prepare regular reports on sales performance, pipeline, and client portfolio status

REQUIRED SKILLS, COMPETENCIES, AND ABILITIES

• Strong interpersonal skills.
• A self-starter, motivated and result driven individual
• Analytical logical thinker with good problem-solving skills
• Ability to work on a wide range of deliverables at the same time.
• Ability to work independently and meet deadlines.
• Ability to plan and organise in line with job requirements.
• Excellent negotiation skills

QUALIFICATIONS AND EXPERIENCE

• A first university degree in Commerce, Sales, Marketing, Business Administration, or any of the Social Sciences from a reputable and recognized university
• A good understanding of general insurance business will be an added advantage
• Proficiency in Sales, Business Development and Client Relationship Management
• Excellent interpersonal and communication skills
• At least four (4) years’ experience in a related field

Interested applicants should send their letters with a detailed Curriculum Vitae with three (3) traceable referees to: recruitment@nicogeneral.com not later than 26th September, 2025.